Features

Your Ogust service management software offers you a wide range of features that can be adapted to your needs

Commercial management for personal home services

Commercial management

Managing my commercial activity

Contact management / individual or professional clients
Management of sales documents (quotes, contracts, invoices, etc.)
Management of the catalogue of services / rates
Data sharing through the Customer Centre
Management of deposits, discounts, credit notes, refunds…
Sending by email and SMS with opening and reading tracking
CTI telephony interface (plug lift and click-to-call)
Electronic signature of SEPA direct debit estimates, contracts and mandates
Online bill payment (Lemonway, Paypal, GoCardless)
Shipment history and actions
Follow-up by email or post
Email templates, SMS and custom editions
Follow-up of receipts and reminders
CESU management (hand shower entry and remote declaration)
Management of recurring invoices according to the schedule or package
Coupon / hour package management
Tax and CAF certificates
Export SEPA direct debits
Direct export in accounting
File Storage
Customizable exports

Management of requests for personal home services

CRM / tracking requests and opportunities

Effectively manage my prospecting

Lead acquisition (widget, contact forms, online quote…)
Promo Code Management
Reservation process management by service
Pipeline view and task processing
Marketing automation
Emailing with segmentation according to criteria

Billing management of personal home services

Recurring billing management

Automate my recurring billing

Lead acquisition (widget, contact forms, online quote…)
Promo Code Management
Reservation process management by service
Pipeline view and task processing
Marketing automation
Emailing with segmentation according to criteria

Document template management for personal home services

Document template management

Create my administrative and commercial documents

Model creation tool
Standard tags (variable data) and custom fields
Text blocks with conditions
Document reading tracking
Electronic signature

Management of reservations of personal home services

Reservation module

Allow my clients to book their services online

iOS and Android mobile application
Reservation process configurable by service
Management of one-time or recurring services
Online quotation
Online booking with or without choice of employee
Direct (command) or indirect (request) mode
Follow-up of requests
Evaluation of services

Management of applications for personal home services missions

Mission application module

Notify my employees of missions to apply

iOS and Android mobile application
Missions proposed on the basis of criteria
Applications and/or choice of mission

Telemanagement of personal home services workers

Remote management or telepunching of employees

Remotely control the quality of service of my employees

Remote management from fixed telephone
Mobile telemanagement with or without mobile fleet
Notification of schedule changes
Real time tracking of arrivals/departures
Setting alerts in case of delay

Electronic signature personal home services

Electronic signature

Have my documents signed online

Guarantee of the integrity of the document
Guarantee of authenticity of the signatory
Validation by email or SMS
Automatic notification and real-time tracking
Signature operated by Universign
Secure storage 5 years

Application Management and HR for personal home services

Application Management and HR

Have my documents signed online

Guarantee of the integrity of the document
Guarantee of authenticity of the signatory
Validation by email or SMS
Automatic notification and real-time tracking
Signature operated by Universign
Secure storage 5 years

Schedule management for personal home services

Schedule

Plan and monitor my services

Ergonomic planning
Daily, weekly, monthly, annual view
Global view by customer, by employee
Multi-criteria employee search engine
Control of working time
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Replacement Management

Payroll management in provider mode for personal home services

Payroll Provider

Plan and monitor my services

Ergonomic planning
Daily, weekly, monthly, annual view
Global view by customer, by employee
Multi-criteria employee search engine
Control of working time
Availability and absence management
Replacement Management

Payroll management in agent mode for personal home services

Agent Payroll

Manage payroll and administrative formalities

Calculation of payroll variables from the schedule
Availability of pay slips in the employee portal
SEPA credit transfer file
Export of ASAP-URSSAF declarations
Certificates and work certificates

Management of the accounting company of personal home services

Accounting exports

Integrate my accounting data

Direct export of accounting entries
Compatibility with any accounting software
Customizable exports
Automatic sending to accounting
Analytical management by type of service

Inventory and resource management for personal home services companies

Inventory and resource management

Control my supplies and stocks

Multi-channel inventory management
Multi-warehouse
Checking the availability of items
Alert in case of breakage and restocking
Allocation of resources to interventions

Interfacing with personal home services softwares

Connectors

Connect Ogust to other online service business management solutions

API
Remote Extranet declaration nOva
Zapier (Mailjet, Mailchimp, Typeform, etc.)
Domatel, Domiphone, Hippocad

Website management for personal home service providers

Websites and e-commerce

Have my website and e-commerce services

Website showcase or merchant
Online booking and sale of my services
Drag and drop interface without code for my changes
Content management (blog)
Acquisition tools (widget, reservation module)
Track social network and AdWords conversions
Google Analytics tracking code
Secure high availability hosting
Integrating my domain name